Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

What you'll do here:

• You will own individual product from concept to launch, ensuring roadmap is aligned to company vision
• You will communicate clearly defined and achievable product goals to Design and Engineering through a continuous discovery process, negotiating trade-offs and adjusting scope as needed to address major milestones
• You will build, edit, and manage the product discovery and product development backlogs, clearly articulating user stories, requirements and acceptance criteria as well as providing an understanding of the contributive value of each feature, the level of effort associated, risk and opportunity costs
• You will lead product team through refinement and planning ceremonies to identify scope for sprints
• You will identify opportunities to incrementally validate product direction through tests and MVPs, driving product optimizations through ongoing experiments that iteratively achieve target objectives as well as yield user insights 
• You will collaborate with Data Research to define and analyze metrics that inform the success of products; regularly review metrics from experiments and releases to ensure they are tracking to goals
• You will conduct User Research to validate or assess customer expectations, problems, and perceptions
• You will work collaboratively with Product Marketing, Customer Success, and Customer Support to define release marketing reach, effort and impact on Support 

We'd love to hear from you if: 

• You are highly skilled at socializing business opportunity at all levels of the organization through written documentation, compelling presentations, and data-driven opportunity analysis
• You have the ability to communicate complex and detailed information in an organized and consumable format 
• You are capable of and comfortable with working closely with Senior and C-level executives to develop product strategy
• You are strong familiarity with web technologies (coding experience not required)
• You have a working understand of product-led growth practices
• You have the ability to build relationships, be persuasive and influential within and across immediate working groups
• You have an understanding of how to read data to analyze the performance of digital features; SQL knowledge a plus

 Experience

• Bachelor’s Degree or relevant work experience
• 3+ years experience delivering consumer-based online or software as a service (SaaS) experiences in a SCRUM / Agile environment
• Experience working on a small business product, marketing technology, or CRM

Mailchimp is an all-in-one marketing platform for growing businesses. Mailchimp empowers millions of customers around the world to start and grow their businesses with world-class marketing technology, award-winning customer support, and inspiring content. Millions of businesses and individuals—from community organizations to Fortune 100 companies—trust Mailchimp to help them connect with their audience with the right message, at the right time, in the right place.

Founded in 2001 and based in Atlanta with offices in Brooklyn, Oakland, Vancouver, London, and Santa Monica, Mailchimp has 1,200+ employees. Through Intuit, we offer employees competitive compensation, best in class perks and benefits. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed. Find Mailchimp on social.

Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, sex, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, genetic information, or any other factor protected by federal, state or local law. Mailchimp also prohibits harassment of applicants and employees based on any of these protected categories, and complies with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.

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